Frequently Asked Questions

To get started with Streamerplug you can purchase a package directly or login using the “REGISTRER/LOGIN” function. You can login using your Streamerplug.com account or you can signup or login directly with Twitch, Google or Facebook account.

Next step is to purchase a package, you can choose between Twitch Followers or Twitch Viewers.

When you are in the checkout section you have to fill in the details on your twitch channel.
Here you need to add your Twitch profile URL or Twitch Stream URL.

Orders are processed within minutes and you should be able to see your followers and viewers come shortly after.

Normally it can take between 24 hours to 73 hours to deliver all of the order. If parts of the order is not delivered we will refill until you are satisfied.

When ordering Twitch Followers you should have them within 1 hour to 6 hours. Sometimes we can experience delays that will last a maximum up to 73 hours.

95% of our Twitch Follower’s orders are delivered between 6 minutes to 2 hours.

What about viewers? Viewers are delivered faster, it can take between 1 minute to 6 minutes to receive all of the viewers you have purchased.

If you order let’s say 10 000 viewers and only 9 500 have been delivered we will use our refill guarantee. That means that you will always receive 100% of the viewers you have ordered.

When ordering Twitch followers or Twitch viewers you can pay with these options:
PayPal, Visa and MasterCard. All payments are secured through Stripe/PayPal and none of your details are saved in our database.

We don’t offer refund but we offer a 100% satisfaction guarantee. That means that all of followers or views you have ordered will be delivered.

Absolutely not! We provide Social Marketing services in a safe manner that constantly changes with updates made by the Social Media Network. It is very important you purchase these services from a reputable provider. We have been providing these services for many years and we are experts in the industry. Remember, you get what you pay for, so if you see services that are so very inexpensive, you are likely going to get something that isn’t safe for your profile.

Please contact us at support@streamerplug.com with your order-ID (Can be found in your email).

We will contact you back regarding the issue within 24 hours.

But don’t worry, our 100% satisfaction guarantee will always secure you a safe transaction.